What Our Clients Say
What Our Clients Say
At Eyesurvey our client’s opinions are very important to us so we actively encourage feedback to ensure consistent quality in our work. Please take a look below at some of the comments we have received from both residential and commercial clients.
“When an issue came up about a boundary fence I share with my neighbour, I contacted Mr Long who encouraged me to first try to reach an agreement with my neighbour. However, when the matter seemed to be getting worse, I called him out; he carried out a survey and sent me his report within a few days. I now have some assurance and peace of mind”
“We engaged EyeSurvey to help prepare a full survey report for a new property purchase. The report was thorough, well structured and easy to understand. The process was also extremely quick and easy – we engaged EyeSurvey on a Friday, they attended the property for inspection the following Tuesday and we had the final report less than 24 hours later. Would definitely recommend and use them again”
“Les was very helpful and informative when asked about a survey on my first home. We got a level 2 homebuyers survey and the results were comprehensive and informative. Would definitely use again when we move in future”
“We used Les to carry out the survey for our house purchase. Les talked us through the surveyors process and the different levels of home buyer report options, which helped us decide which one best suited the style and period of property to be surveyed.
Once we received the report, which is meticulously written in plain English, Les talked us through each section and answered our questions, providing advice where he could. I highly recommend Les and would happily use his company again.”
“Les was very knowledgeable and did a thorough job. I highly recommend using Eyesurvey for valuations. Very responsive and produced our report really quickly.”
“Dear Mr Les Long,
Thank you very much for your expert opinion and highly professional approach to the valuation of our property! We are very pleased with your work and we will be happy to recommend your firm to anyone who may need your services.
Dear Mr Long,
“Great, great thanks for your further professional advice and explanations. Your patience to read our lengthy email is truly appreciated. I should undoubtedly introduce you to my friends and relatives who plan to buy a house in Colchester in the very near future.
“Good morning Leslie,
Thank you for your valuation report, you were comprehensive and clear in your findings. We are very happy with the service provided and would genuinely have no hesitation in contacting you again should the occasion arise. Please feel free to use this honest email as a testimonial where you choose.
“Dear Mr Long,
Apologies for not contacting you sooner but wanted to see how things might pan out first. With my son, a builder, we studied your report and arranged for the “ experts “ to visit and produce their reports, we then produced our own pointing out the salient points to the Vendors, after which we have managed to secure a substantial reduction in the asking price, which will cover the cost plus of the works you advised should be completed. I have to say that when we discussed your report with my Solicitor and other trades people, your name and reputation was regarded in the highest esteem.
“Thank you so much for the report. It looks very thorough and is greatly appreciated. It all appears to make sense and we are going to investigate a little further into some of the areas you raised. We knew the house would need some work doing to it and therefore a lot of what you have raised is not necessarily a surprise to us (though we shall arrange a follow up viewing just to see what we think we would need to do to make good). If we feel we need any further clarification we shall come back to you.”
“Les is very dedicated to his work, he has a vast amount of knowledge and I would consider him as one of the best in the area. He is always polite and pleasant in his interactions. I used his services on more than one occasion and the work carried out was very detailed, with a quick turn around and to a high standard. I will definitely recommend Les and his company. Thank you very much.”
“We received a wonderful service from Eyesurvey, we cannot recommend them enough. From our first phone call, Les was very efficient and helpful, willing to answer any questions we may have had. Thankfully, our survey was booked in fairly quickly, and we were kept updated on any progress made. We would not hesitate to use Eyesurvey again with any future house purchases. Thank you again for your services!”
“I contacted Leslie at Eyesurvey for a quote for a valuation for Help to buy. He was very responsive at getting back to me, and then once I accepted the quote my appointment was booked in within a timely manner – the survey was carried out smoothly following COVID guidelines and I received my report in just 5 days. I would highly recommend this company. Thank you.”
“I rang Eyesurvey on Friday to ask for a homebuyer’s survey and valuation report. I spoke to Les (Long), who fully explained the process to me, so I knew exactly what to expect. The price he quoted was competitive and there were no hidden costs. He undertook the survey on Monday (the next working day), and the full report was with me (and a copy sent to my solicitor) by Wednesday. I was incredibly impressed with the swift and professional service I received and would highly recommend Eyesurvey to anybody buying a house.”
“Many thanks for meeting us on Monday and for your e-mail. It was good to hear the thoughts and comments from someone with your depth of experience. We will arrange the works per your recommendations.
“I have used Les on several occasions. Always very professional, organised and with an eye for detail. I have no hesitation in recommending his services.”
“Fast turn around and great quality detailed building survey completed highlighting many things I will need to take action on as well as lots of good advise on things I need to be aware of for the future. Thanks very much.”
“I was recommended to use this firm by a friend in the mortgage industry to undertake an RICS Homebuyer’s Report. Leslie Long was very professional and, although there were no major faults, his report detailed a number of issues that needed looking at that only a very experienced eye could have noticed. Thoroughly recommended.”
Thank you for the report and getting this back to me so quickly. We will have a read through and I’m sure we will be in contact to discuss the points raised and so seek advice for contractors to obtain quote through.
“Hi Les. We really appreciate your swift completion of the report, Thank you”
“Many thanks for the quick turn around of the report.
“Dear Les, I’m glad that are you able to help him. I could not think of anyone better to advise him on structural problems.
“Many thanks for the quick turn around of the report.
“Dear Mr Long,
Yes it is the external woodwork outside. I really appreciate your advice. It is invaluable I have been on to my solicitor to get a price. As you say I can’t possibly purchase the flat without knowing this figure! If it does not work out, I will definitely use your services again. I phoned another Surveyor in Colchester before you and he just quoted a figure. He did not tell me what I would get for my money as you did. You explained everything to me very thoroughly. Thank you once again.
With kind regards,”
We would just like to say a big thank you for all your hard work over the past few weeks relating to our survey. We appreciate your great care and attention to detail. enabling us to make an informed decision relating to our property purchase. Your friendly professional approach was very reassuring to us at this stressful time and as such we would highly recommend your services.”
Firstly thank you for coming round to briefly survey my property. It is with relief that I read your summary note confirming you could not see anything structurally deficient. It was a pleasure talking with you and I’d like to add that both my wife and I considered you both professional and very personable. I will be recommending and using you and the company in future.”
“Dear Mr Long,
Many thanks for your report received today. I am very pleased with the speed efficiency & detail in the report that is easy to understand & is clear on the work & checks that are needed. You are welcome to use my testimonial on your website. I will definitely strengthen the support for the water tank asap!”
In case we don’t speak again, I would like to thank you for all the information and support you have provided. Very informative, polite, and professional. I will certainly be sharing your number with our friends who have also utilised help to buy when the time comes.
All the best,”
Thank you so much for turning this around so quickly for us – it really is very much appreciated by both Holly and myself, and is a huge help to us.
I read the report last week, it was well structured and written, I will definitely recommend your service to my friends in the near future.
Thank you so much for your reply and precious time. Your reply really helps me a lot. I really appreciate it. Hope I can move successfully to Colchester and thank you in person one day.
We just wanted to drop you a quick note to say thank you for once again providing your professional services by way of a home buyers report.
You provided us with your expert opinion and assistance prior to instruction to assist us in determining the most appropriate survey to have undertaken.
Once we passed our formal instruction to you, the matter was dealt with professionally and swiftly, from visiting the property to completing your report and providing us with a copy.
We would have no hesitation in recommending you to our clients and look forward to doing more business with you in future.
“I have received your report on our intended purchase. I have spent some time reading it and I am very pleased with the quality and the information contained and I will pass it on to my Solicitor for any appropriate action.
I would like to thank you for a very efficient and professional job.
Just a few lines to say thank you so much for all the hard work you put in to preparing the Building Survey on our proposed new home, ‘The Old Pink House’.
We were extremely impressed with the level of detail you provided. Your thorough and diligent approach has left us feeling confident we can proceed with the purchase, now fully informed about the current condition of the property and any potential issues which are likely to arise in the near future.”
“Mr Long of Eyesurvey produced a comprehensive Homebuyer report for me which was very thorough and easy to understand. He clearly has a great deal of knowledge and experience. I am very pleased with his prompt and professional service and his patience in answering my questions.”
“I would like to express my thanks to you for the efficient manner in which you dealt with our Home Buyers Report recently. The document covered all the matters I needed to know about and was dealt with in a most professional manner. I would have no hesitation in recommending your services nor, indeed, instructing you again should the need arise. Thank you.”
When it comes to property surveys, I would highly recommend Les Long for his professional approach and unrivalled knowledge as a Residential and Commercial Surveyor. The first job Les undertook was for my Colchester Town Centre Retail Shop, Denim City, which was a full rating review & after so many other so called Rating surveyors in the past who had tried unsuccessfully, but Les achieved excellent results as his attention to detail was unrivalled. Since then he has undertaken surveys on my own home, and only last month my daughters new home.
Les is not only a true professional but a good friend whom I would recommend to every home owner.
“Mr Long of Eyesurvey provided an excellent service throughout. The examination of the house was thorough and the report clear and detailed, with useful recommendations. He patiently answered all my questions afterwards, which was really helpful. I can only recommend them.”
“Leslie J Long and Eyesurvey produced a comprehensive and easy to understand House Buyer Report in swift time for me. Exactly what I wanted with some helpful follow up advice too. Would not hesitate to use his services again.”
“I used Leslie J Long and Eyesurvey to carry out a re-survey of a listed property I had recently purchased. Throughout the process I found him to be thorough, highly knowledgeable, efficient with very good attention to detail. Leslie is definitely a belt and braces ‘old school’ surveyor who I would not think twice about recommending to others. Thank you again for an excellent report.”
I am grateful for your swift response in performing such a professional and excellent service. The report was easy to read and provided vauable, detailed information that the bank’s survey had not covered. You highlighted several important issues regarding electrical lighting, safety and dampness and explained precisely how we needed to deal with these both in the near and far future. I was recommended to you due to your thoroughness and you have delivered a flawless service that lived up to all expectation and at a competitive price.
Thank you for your excellence!”
“I engaged Leslie J Long of Eyesurvey to conduct a survey on a two bedroom terrace that I wanted to purchase. He responded to my email inquiry within the day and was on site within the week. A few days later, Leslie J Long of Eyesurvey had compiled the Home Buyers Report & I had a copy in my hands. The Report itself included photographs of the property and was written in easy-to-understand language. The content was very thorough and highlighted a number of areas that needed some attention. I had a few queries regarding the Report and Leslie calmly answered these questions. Eyesurvey’s service is swift, thorough, courteous and diligent. I warmly recommend Leslie J Long and Eyesurvey to anyone needing a qualified Surveyor.”
“Eyesurvey’s Leslie J Long has a wealth of experience in the industry, and his meticulous attention to detail means you can be absolutely confident that he and Eyesurvey will do an outstanding job.”
“Leslie J Long and Eyesurvey has provided quality property inspections and valuations for a number of my clients as well as damp reports.
Their work is always completed promptly to a high standard and provides my clients with an impartial and independent property valuation to enable them to make sound decisions on their investments.
Top qualities: Great Results, Good Value, On Time.”
“I have worked with Leslie J Long and Eyesurvey for sometime and find him to be knowledgable and very professional and I would not hesitate to recommend him.”
Leslie J Long and Eyesurvey are always prepared to go the extra yard to ensure his customers are fully satisfied with the service that he provides”
I have worked with Leslie J Long and Eyesurvey and have also heard Les discussing and outlining his knowledge and experience of the property market. I have been impressed with his understanding of the demands of surveys and technical ability in detailing this in a careful, considered and understandable manner. I am pleased to recommend their services to anyone seeking professional advice or a property survey.”
“I have known Leslie J Long and Eyesurvey for some 30 years both in his role as an Estate Agent and as a Chartered Surveyor. Leslie J Long and Eyesurvey have always provided a fair and realistic assessment of property, and I have no hesitation in recommending him for his very professional approach.”
Leslie J Long and Eyesurvey have been in the heart and depths of the Colchester property scene over four decade’s. As both a chartered Surveyor and Estate Agent Leslie J Long always strives to offer good advice and to act for his clients in getting what is best for them.”
“Les Long of Eyesurvey has brought his experience and knowledge of business to the North East Essex FSB branch committee and makes a valued and valuable contribution at a local and previously at a national level. He applies a steady and pragmatic approach to his work for the FSB, and works tirelessly on behalf of FSB members lobbying the various local authorities.”
“Thank you for coming to inspect my property so promptly and for a very thorough and detailed report. I would certainly recommend your services and use your expertise again in the future if necessary.”
“Thank you so much for your quick action…I’ll certainly be recommending you to anyone that needs your services.”
“Thank you so much for such a good, thorough report. We are very thankful as we thought the problems were just superficial. Your survey is the best we have ever had and we can’t thank you enough.”
“Thank you for the survey report. I was most impressed with the quality and thoroughness of the report and found it very useful and informative.”
“The perfect gentleman, excellent service, report was done quickly, helpful, professional, thank you.”
WE HAVE DONE IT AGAIN!
We are celebrating being voted one of the top three Chartered Surveyors in Colchester Seven years running!
Three Best Rated is an independent scheme which uses a 50-point inspection process to assess local businesses including reputation, history, complaints, ratings, satisfaction, trust, cost and general excellence.
This is recognition for providing consistent high quality services across Colchester, Essex.
NO VAT FEES
WE COVER ALL ESSEX AND SOUTH SUFFOLK POSTCODES, IP, CO, CM, SS, RM & IG
(IPSWICH, COLCHESTER, CHELMSFORD, BRAINTREE, SOUTHEND, ROMFORD, ILFORD, ETC.)
Here at Eyesurvey we keep our website up to date with regular projects that we are currently working on or have recently completed.
By showcasing our recent case studies it allows our clients to understand the type of issues that we are able to deal with, how we deal with them and the swift and professional manner in which our team go about it.
No job is too big or too small for our team, each case will be handled with care.
Read more about our case studies here
IN FOCUS THIS WEEK
No matter what the property issue is our team will always be the best ones to deal with the problem. We have encountered many different issues over the years, all ranging in severity and have dealt with them as quickly as possible. So no matter if you are a property owner or tenant you can get back to your daily routine. We pride ourselves on never failing to give anything but the best service to all customers for the best price.
What our clients say
"We engaged EyeSurvey to help prepare a full survey report for a new property purchase. The report was thorough, well structured and easy to understand. The process was also extremely quick and easy - we engaged EyeSurvey on a Friday, they attended the property for inspection the following Tuesday and we had the final report less than 24 hours later. Would definitely recommend and use them again"
"When an issue came up about a boundary fence I share with my neighbour, I contacted Mr Long who encouraged me to first try to reach an agreement with my neighbour. However, when the matter seemed to be getting worse, I called him out; he carried out a survey and sent me his report within a few days. I now have some assurance and peace of mind"
"We received a wonderful service from Eyesurvey, we cannot recommend them enough. From our first phone call, Les was very efficient and helpful, willing to answer any questions we may have had. Thankfully, our survey was booked in fairly quickly, and we were kept updated on any progress made. We would not hesitate to use Eyesurvey again with any future house purchases. Thank you again for your services!"
MORE AT EYESURVEY
The security and value of your home or business is important to you. At Eyesurvey we understand this so provide a personal touch to all the services we offer. Your home or business is important to us too. Read more about the Residential and Commercial services we provide.
We are the local experts you are looking for so please give us a call to see how we can help you today.